Ian Bevington is a seasoned expert in the telecom and software industries, bringing over 35 years of experience in the telephony space. As a key member of the Tollring team, Ian specializes in the strategic development and marketing of communication analytics solutions that help businesses unlock the full potential of their data.
With a deep understanding of call analytics and collaboration tools, Ian is passionate about showing organizations how to leverage these technologies to boost performance, enhance customer experiences, and achieve measurable results. His expertise lies not just in product knowledge, but in translating complex technical capabilities into clear business value.
Throughout his career, Ian has worked closely with partners and clients to position products effectively in competitive markets, always focusing on delivering tangible benefits. His approach combines strategic vision with hands-on market insight, making him a trusted voice in the communications analytics space.
When he’s not driving innovation at Tollring, Ian enjoys sharing his knowledge through thought leadership articles, webinars, and industry events — helping businesses stay ahead in an ever-evolving digital communications landscape.
Motivation is essential to keep remote workers productive, engaged, and satisfied with their jobs. But not every business is getting it right. A survey of 1,000+ employees suggests that 59% are struggling with distractions when working from home, while 45% say they find it hard to stay motivated. Despite these dire statistics, workers don’t want to [...]
You can't run remote teams without collaborative software. It facilitates communication from different locations and time zones, and with the shift to hybrid working is one of the reasons why the market has grown from $7 billion USD to over $19 billion in such a short space of time. With that being said, there are still [...]
Remote working has become increasingly common in recent years. The pandemic accelerated the shift towards working from home, and many businesses have chosen to embrace more flexible working arrangements since 2020. As remote workforces have become more commonplace, employers and leaders face fresh challenges linked to remote teams working together effectively. Studies show that [...]
The rise of remote work has changed business landscapes forever and opened the door to plenty of new possibilities. However, it has introduced some obstacles too. Remote work communication challenges are perhaps the most significant, which is why every team leader must address the situation with immediate effect. Research shows that in 2022 17% [...]
It is often said that the world feels smaller than ever thanks to the advancements of modern technology, and that is never more evident than in the modern business environment. If your company is eager to stay ahead of the competition in today’s climate, managing remote teams and cross-cultural employees must be considered a [...]
It is well known that one of the main challenges that managers and businesses face is keeping their employees engaged. This can be even more challenging when their teams are working remotely. Without making an effort to bring your team together to stay motivated, there is a risk that standards will drop, effort will [...]
An article by The Home Office Life stated that more than half of the working population only started working remotely since the pandemic. For many of the younger generation, it’s all they’ve ever known. For most managers, however, this is still new and represents a small portion of their working life. And yet we expect managers [...]
Only 7% of employees have continuous performance management. Think about that, 7 out of 100 people have any form of continuous performance management in their current role. This probably means that there are a lot of managers out there who probably aren’t monitoring their team's performance. And that study is not looking at remote teams specifically. [...]
Working remotely is still quite a new concept for most businesses and can still be prone to problems. Many employees reported problems such as missing out on casual social interactions with their colleagues, and a further 67% of workers aged 18-34 said they have found it hard to make friends and maintain relationships with work colleagues [...]
91% of employees said their employers lacked critical communication skills. That means a lot of businesses aren’t communicating effectively. The knock-on effect of this is huge and as wide-ranging as missing deadlines, to limited collaboration and engagement between employees. So how do you facilitate effective communication in the workplace as a manager? In this post [...]