Analytics 365

About Ian Bevington

Ian Bevington is a seasoned expert in the telecom and software industries, bringing over 35 years of experience in the telephony space. As a key member of the Tollring team, Ian specializes in the strategic development and marketing of communication analytics solutions that help businesses unlock the full potential of their data. With a deep understanding of call analytics and collaboration tools, Ian is passionate about showing organizations how to leverage these technologies to boost performance, enhance customer experiences, and achieve measurable results. His expertise lies not just in product knowledge, but in translating complex technical capabilities into clear business value. Throughout his career, Ian has worked closely with partners and clients to position products effectively in competitive markets, always focusing on delivering tangible benefits. His approach combines strategic vision with hands-on market insight, making him a trusted voice in the communications analytics space. When he’s not driving innovation at Tollring, Ian enjoys sharing his knowledge through thought leadership articles, webinars, and industry events — helping businesses stay ahead in an ever-evolving digital communications landscape.

Remote Monitoring | How To Embrace Supervision Over Surveillance

You might think you’re monitoring your remote team just fine. You’re ticking all the boxes by tracking productivity, hosting frequent meetings and checking in regularly to see how they’re doing. But how do you know you’re not overstepping the mark by going from supervision to surveillance? A report found that excessive surveillance can have devastating effects [...]

By |2025-01-02T15:02:42+00:00November 11th, 2022|Remote Working|0 Comments

7 Common Challenges When Managing Remote Teams

I feel lonely working from home… When should I take my lunch break? My computer has packed in… You’ve probably heard these complaints if you’re managing a remote team. And it’s no surprise. These are some of the common employee struggles that are causing challenges for managers daily. The truth is, managing a remote team can [...]

By |2026-06-16T13:56:26+00:00November 10th, 2022|Remote Working|0 Comments

How to Monitor the Wellbeing of your Remote Employees

Most business claim that they care about their employee’s wellbeing, but how many are actually monitoring it? A poll found that 61% of employers are not monitoring how their wellbeing strategies are affecting their staff. This means that these companies could be facing a loss in productivity, engagement and retention all because of a few [...]

By |2025-01-02T15:00:53+00:00November 10th, 2022|Remote Working|0 Comments

Triple Peak Day – What Is It, And How Does It Help And Hinder Effective Work

With many workplaces offering flexible hours instead of working a typical 9-5, more and more people are finding themselves working a ‘triple peak day’. Microsoft’s research found that the average Teams user now sends 42 percent more messages after hours, and this number is expected to grow. So with the Triple Peak Day becoming more [...]

By |2025-01-02T15:00:37+00:00November 10th, 2022|Business & Culture, Remote Working|0 Comments

6 Tools To Engage Remote Employees

As a remote manager, you may notice your employees engagement is starting to slip. It could be that they’re submitting work later or aren’t performing to their usual high standards. Or perhaps they’re not being as social within their team? Whatever it is, it can be pretty worrying for a manager, especially if you’re [...]

By |2025-01-02T14:58:18+00:00October 14th, 2022|Business & Culture|0 Comments

How Long Should Onboarding Take? And What To Consider

If your organisation aims to get new starters up to speed as quickly as possible, the chances are it’s not saving you money. In fact, it’s probably costing you money. That’s because poor onboarding is a major cause of employee turnover, costing companies several thousand pounds to replace them. But with a good onboarding strategy in [...]

By |2026-06-16T13:55:24+00:00October 14th, 2022|Business & Culture|0 Comments
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